Top Features to Look for in Modern Payroll Software

Payroll Software

“The tier 3 engineers in my company now know the salaries of tier 1, and have been asking for arbitrary appraisals, there were some 20 resignations in that one month only, it was disastrous”. A large-scale highway design consultancy CEO said this while I was interviewing him to understand the impact and benefits and features to look for in modern payroll software. They have selected some random payroll service providers which were not only inefficient but failed to handle the discretion. The software crashed because of load and everyone was able to get everyone’s salary slip.

If you would just Google about “Top Features to Look for in Modern Payroll Software”, there would be some 20 different names boasting about their services, but there would be only some 2-3 who have really published guides for people to know about the whole process and how should they select one and what features are essential when it comes to security of the IP, tax compliance and deductions as per local labor laws.

I have tried to cover the gap and have designed this easy to comprehend guide to know not the best, but the essential features you must look for in payroll software, while selecting one.

Essential Features to Look for in the Best Payroll Software

Payroll Automation

An ideal payroll software must completely automate the payroll process, calculating employee salaries, wages, bonuses, overtime, commissions, deductions (such as taxes, benefits, and retirement contributions), and other variables. This must ensure total elimination of manual data entry which eradicates human errors and reduces the time spent on administrative tasks.

Also Read: A Step-by-Step Guide to singapore cpf contribution 2025

Tax Compliance

The best quality must be equipped with an adaptive tax engine that automatically and accurately calculates federal, state, and local taxes for all employees of different salary slabs. This would help organizations ensure that they are compliant with updates on labor laws and tax regulations.

Employee Self-Service Portal

Payroll software’s primary purpose is to provide self-service to the employees, which is essential to empower employees to take full control of their payroll details. This ensures that employees could easily access their pay stubs, tax forms (like W-2s), benefits details, and leave balances (vacation, sick days, etc.).

Direct Deposit and Payment Options

Another common yet important feature of modern payroll software is to contain and efficiently handle the ability for direct deposits. This ensures that employees receive their paychecks/salaries timely directly into their bank accounts without any need for paper checks.

Seamless Time Integration

Time tracking integration must be the seamless connection for information flow between time-tracking systems and payroll software which ensures the automatic transfer of employee attendance, working hours, overtime, and leave data.

Customizable Reporting

Additional important features to generate customizable payroll reports is another crucial aspect for making informed and updated business decisions, maintaining financial transparency and ensuring ideal management instead of blindly being reliant on what AI generated is. A strong payroll software must ensure that HR and finance teams are timely producing various reports for  compliance audits.

Integration with Other Systems

Payroll software must be adaptive to other business systems like accounting software, HR management tools, time-tracking solutions, and benefit management platforms. This feature will reduce any requirement for redundant data entry which ensures that employee data is consistent across systems improving the overall efficiency.

Expense & Compensation Management

Expense and compensation management simply is about the systematic process of administering all employee salaries, bonuses, benefits, and reimbursable expenses. This ensures the accuracy of tracking, and reporting of payments and expenses.

Data Privacy & Security

Payroll software is made up to handle sensitive employee data, like Social Security numbers, bank account information, and salary details, which will only enable them to fulfill the purpose. Which simply implies that the software must be equipped with strong security protocols like  encryption, secure access controls, and multi-factor authentication.

Scalability

Growing is what every company always desires. If the payroll software integrated becomes inefficient because of the load and complexity of tasks, it could be chaotic. The payroll software must be adaptable to scale up and match the pace with the organization goals. This ensures that businesses seamlessly could continue growing leveraging the payroll softwares.

Choosing A Payroll Partner

While you select your payroll provider, you must factors like your business size, required features, cost structure, data security practices, ease of access, customer support, integration capabilities with your existing systems, and the service provider’s reputation for compliance and accuracy which would only ensure they can help you scale;

Key points to consider when choosing a payroll provider;

  • Cost and Pricing Structure
    • Per-employee fee: Cost as per the total number of employees on payroll.
  • Monthly subscription fee: Fixed monthly charge regardless of employee count.
  • Hidden fees: Try understanding any potential additional charges for specific services.
  • Ease of Use and User Interface
    • Intuitive platform: User-friendly interface for data viewing and navigation.
  • Mobile accessibility: Ease of access payroll functions on mobile devices.
  • Customer Support
    • Availability: Easily accessible customer service with simple options like phone, email, and live chat.
  • Technical expertise: Ability to resolve payroll issues promptly.

Also Read: How to Check Your Foreign Worker Levy Status

Steps to choose a payroll service provider:

  • Assess your business needs
  • Research potential providers
  • Request demos
  • Compare pricing and contracts
  • Consider data security practices
  • Check references

Conclusion

Make sure you understand the needs of your company and then prepare a budget. Make a list what features or services you mainly need in the payroll service. There are many reputed ones which apart from offering complete packages also offer segregated features which helps even the small scale companies to leverage the payroll softwares. Understand the type of features offered by top ones, prepare the cost structures and most importantly understand the cost added for the add-ons services, which quite hugely impact the whole invoices generated in the last.

 

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Why Smepayroll

Customer Testimonials

Find out how our clients thrive using one of the best singapore's payroll software.

Yin Kang

“I find this software very user-friendly and is suited for computer users of all proficiency levels. For myself, every month it only takes me 10 -15 minutes to do up the payroll for the entire company.”

Yin Kang
HR - Goh Boon Kok
Jenny Foo

"We are happy and satisfied with SMEPayroll software and the better tech support provided for the user. This software is user friendly and the support team is very responsive and helpful. Highly recommended!"

Jenny Foo
HR & Admin Manager - U Pins
Lucas Seah

"SMEPayroll is a very powerful tool and I thank the SME Payroll account manager for actively assisting me several times. The software is also regularly updated base on the requirements of Singapore law."

Lucas Seah
MD - Execllence Singapore
Jennifer R. Crizaldo

"SMEPayroll is so simple to use that I didn’t even need to look at the instructions, it was self-explanatory and user-friendly. I would have no hesitation in recommending SMEPayroll to any business looking for excellence in product and service."

Jennifer R. Crizaldo
HR Officer - Cem Pyramid
Vishal Attal

"We have been using SME Payroll product for more than 4 years now. We are impressed with simple ways of processing payroll, bank & CPF payroll feeds and continuous updates to the system. Keep up the good work!"

Vishal Attal
Director - Kaira Global
Kalavathi

"With reference to the payroll as a client, we are satisfied with the software. Its veryuser-friendly, easy to use & the support is very efficient. After the payroll has been install in the company our job has really been smooth & efficient. We wish SMEPayroll to continue like the same."

Kalavathi
Accounts - CKR Contract Services
Katherine

"I have been working with SME Payroll software for years now and I have been highly satisfied. When there is any issue with regards to upgrades, the team is just a phone call away. They are comfortable to work remotely and fix pretty much any problem in that manner. Working with a reliable system is important. This is why you would want to work with SMEPayroll."

Katherine
Principal - The Little House (Montessori)
Surjit Mehendale

"We are using SMEPayroll since the year 2008 the year in which we incorporated Goodwood. It is running very well and it’s very user-friendly. We are satisfied with your support team as well. They are prompt in their responses. They provide us updates periodically which we really appreciate. Keep it up and all the best to A&B for its future way."

Surjit Mehendale
A/C Manager - Goodwood Ship
Jono Law

"I am very glad that the support team has been giving very good support. The support team is supportive and has been providing my company an excellent tech support. The support team is understanding, patience and provides me with a very detailed understanding of the software usage. I just want to say thank you to the support team for his excellence service."

Jono Law
A/C Manager - Absolute Career Enterprise
Michelle Ng

"SMEPayroll provided a comprehensive training session for us to learn how to operate the system. With the use of the software, we were able to generate payrolls faster and more efficiently. SMEPayroll also comes with “Alerts and Reminders” which sends compliance updates automatically when declared, and has eased the overall HR process for us as an SME."

Michelle Ng
Manager - Pink Apple
Hans Van Roosmalen

"SMEPAYROLL has proven to be the right choice for us. It offers more than sufficient modules and possibilities, inclusive departments, leave management, progress management, e-filing of CPF and IRAS and much more. The support of the helpdesk is quick and to the point and the people are always willing to go the extra mile to help and advise."

Hans Van Roosmalen
MD - Wolero
Susan Ling

"SME payroll is user friendly and easy to use. It has comprehensive features as it includes leave, birthday, passport expiry reminders etc. IT support is also prompt and usually solves my issues within a day or 2 providing me with a smooth and uninterrupted experience. SME Payroll also listens to our needs and feedback and is quick to update and incorporate changes in the system when necessary."

Susan Ling
CA - Timeplus Business Concepts
Kellie Webster

"We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful."

Kellie Webster
Office Manager - The Butcher
Lorena Cruz

"Sales and after-sales customer service are commendable. Technical support is also very supportive."

Lorena Cruz
A/C Executive - Duprex (S)
Fatima Gani

"We are happy to use SME payroll for our office. They are very supportive."

Fatima Gani
Employee - Vulpes Investment Management
FV Soma

"We are writing to appreciate your Company for providing us SMEPayroll software that is well supporting our administrative and accounting function for our business requirement. Our accounts department has been using the SMEPayroll for many years. We wish to comment on the fact that despite our relatively high transaction volume, we are pleased and satisfied with the performance of the software in terms of its overall reliability and user-friendly Features that even our marketing department is able to extract figure for their planning and monthly report."

V Soma
Director - Glomax Maintenance
ArulJ

"We Thankful to you for your Great Support on these much of days and in upcoming period also. I really appreciate your Supporting team, whenever we request for Clarification – within a few Minutes we will get Clarified reply from either in call or by TeamViewer. Over Telephone call also your team will reply to our queries in very polite and respectful manner with Clear picture, it’s really appreciable. We are more comfort proceed our payroll process in SME payroll."

Arul.J
Admin Executive - Universal Solution

case studies

Below are a few of the case studies showcasing our commitment to deliverables.

Singapore Petroleum Corporation

SMEPayroll customized solution enabled SPC in providing a solution to all its40 service stations making it convenient for the stations to manage the payroll as well as HR activities as an individual entity, with global management for the head office.

Glomax Maintenance Services

GMS’s Management team possesses a wealth of experience spanning several decades. GMS needed an HR & Payroll solution that could accommodate various scenarios and options, as a family-orientedculture GMS didn’t want to leave any employee behind.

Snip Avenue

Snip Avenue has been using SME payroll for about 8 years to date. SME Payroll is a user-friendly software that suits the needs and wants of our requirements. We would highly recommend the use of SME Payroll.

SMEPayroll Reviews

Below are a few of the client reviews showcasing our commitment to deliverables.

M

MARY-ANN AC

Jovie is quick in helping us when we're encountering issues with the system. She is fast to respond and have a patience to explain why we encountered the problem. thumbs up for her.

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felcia ang

Sam is very helpful and efficient! I always look for him if I need help with smepayroll portal and he will always try his his best to give me a quick solution. Thank you Sam.

K

Ke Min Boon

I would like to thank you Sam for helping me. Very fast response and he also will try his best to solve all the problem for me.

D

Divya Gupta

Satisfied with it. I recommend this product to everyone. It is very convenient and customer service is very reactive.

A

Amy Tiong

We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful. Smepayroll is very user friendly and easy to use. "I want to give 5 stars for Mr Amandeep Singh for the Mesmeric and Best support "

S

Sarena Duran

Good Product & Service, Being using it for over 5 years and very satisfied. Thanks to the SMEPayroll Team.

M

Maki Kuratani

I can get answer soon after i drop inquiries. If I am not sure how to solve the issue, they can always support me by remote control and show me how to do it. it can help me to understand the system more. They are very helpful.

G

Gloria Barroga

The support of the help desk is quick and to the point and the people are always willing to go the extra mile to help and advice..We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful Personally i want to thank Mr Amandeep Singh for his dedication to the clients relationship and best ever support.

J

Judith

Reliable and operational for Payroll work. All standard formulas that are according to MOM laws. Mr Amandeep singh is so supportive and best ever giving in instant and best support.

W

Waleed Bin Afzal

We are using the SME Payroll from the past one year and it is a complete packaged application that covers all the major pain points of the end user regarding HR and Payroll. The support team for SME payroll is also very active in responding to any query raised from the end user. They are so humble to serve you for your query. And it would be a little biased if I will not mention the name of Amandeep. He is the man who mostly interacted with me to resolve any of my issues regarding SME. He is such a kind, humble person that always makes it sure to address all the issues of the end user efficiently. He is one gem of a person really. Keep rocking man!

Y

Yuzhu

Our company,SAINTMARC PL. have been using the SMEPAYROLL software from Jan 2016.The system is user-friendly and meets all our requirements of a HR/payroll software. Features that we find extremely useful are: - Employee records are easily stored and retrievable, and it allows us to attach scanned images of NRIC,Certificates,etc. The dashboard provides a good overview of important dates, e.g pending employee confirmation and pass expiry dates - Monthly payroll becomes a breeze.The system is able to compute different salary rates on weekday,weekends and public holidays, among others.It generates the CPF and bank IBG files,in a format that is compatible with CPF Board and the bank for easier submission - The year-end IR8A submission is made simpler,as it will generate the IR8A for all employees.Their system is compatible with IRAS. Overall,the software is straightforward and after the sessions of training prior to using it, we were able to use it effectively.On top of that, SMEPAYROLL has for two year provided timely assistance any time we have inquiries or issues.Their trainers have been extremely helpful and attentive to our needs. We will continue to use the SMEPAYROLL software for a long time.

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