SMEPayroll privacy policy

Collection & usage of your personal information

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Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about our products and services, ordering e-mail newsletters, subscribing to a service, signing up for an event or training, or when purchasing, downloading and/or registering our products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

The site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time you access the Site, the pages that you access while at the Site and the Internet address of the website from which you linked directly to our site. This information is used to help improve the site, analyze trends, and administer the site.
Use of your Personal Information
All personal information collected will be stored securely using network firewalls and access control procedures removing chances of any unauthorized access. Your information will be treated with utmost confidentiality and will be used solely for the purpose of business communication like providing support and service delivery only.

We may use your personal information to provide you with important information about the product or service that you are using, including updates and notifications. Additionally, with your permission, we may send you information about other products and services, but will NEVER share your information with anyone else, partner or otherwise.
Information Sharing and Disclosure
Your personal information is safe with us. We will not sell, share, or rent your personal information to third parties under any circumstances.
Security
We makes use of the best practices to ensure that your online transactions are safe and your personal credit information is stored securely. However We will not be held responsible for any breach of security.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. We respect your privacy and are committed towards protecting it by taking all measures possible.

We reserves the right to make changes to this policy at its sole discretion. Any changes made in this manner will be posted on this page. Kindly visit this page periodically to check for changes.

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10+

Years

1000+

Clients Served

100k

Employees

35

Team Members

100+

Testimonials

4.2

Google Reviews

Why Smepayroll

Customer Testimonials

Find out how our clients thrive using one of the best singapore's payroll software.

“I find this software very user-friendly and is suited for computer users of all proficiency levels. For myself, every month it only takes me 10 -15 minutes to do up the payroll for the entire company.”

Yin Kang

HR - Goh Boon Kok

"We are happy and satisfied with SMEPayroll software and the better tech support provided for the user. This software is user friendly and the support team is very responsive and helpful. Highly recommended!"

Jenny Foo

HR & Admin Manager - U Pins

"SMEPayroll is a very powerful tool and I thank the SME Payroll account manager for actively assisting me several times. The software is also regularly updated base on the requirements of Singapore law."

Lucas Seah

MD - Execllence Singapore

"SMEPayroll is so simple to use that I didn’t even need to look at the instructions, it was self-explanatory and user-friendly. I would have no hesitation in recommending SMEPayroll to any business looking for excellence in product and service."

Jennifer R. Crizaldo

HR Officer - Cem Pyramid

"We have been using SME Payroll product for more than 4 years now. We are impressed with simple ways of processing payroll, bank & CPF payroll feeds and continuous updates to the system. Keep up the good work!"

Vishal Attal

Director - Kaira Global

"With reference to the payroll as a client, we are satisfied with the software. Its veryuser-friendly, easy to use & the support is very efficient. After the payroll has been install in the company our job has really been smooth & efficient. We wish SMEPayroll to continue like the same."

Kalavathi

Accounts - CKR Contract Services

"I have been working with SME Payroll software for years now and I have been highly satisfied. When there is any issue with regards to upgrades, the team is just a phone call away. They are comfortable to work remotely and fix pretty much any problem in that manner. Working with a reliable system is important. This is why you would want to work with SMEPayroll."

Katherine

Principal - The Little House (Montessori)

"We are using SMEPayroll since the year 2008 the year in which we incorporated Goodwood. It is running very well and it’s very user-friendly. We are satisfied with your support team as well. They are prompt in their responses. They provide us updates periodically which we really appreciate. Keep it up and all the best to A&B for its future way."

Surjit Mehendale

A/C Manager - Goodwood Ship

"I am very glad that the support team has been giving very good support. The support team is supportive and has been providing my company an excellent tech support. The support team is understanding, patience and provides me with a very detailed understanding of the software usage. I just want to say thank you to the support team for his excellence service."

Jono Law

A/C Manager - Absolute Career Enterprise

"SMEPayroll provided a comprehensive training session for us to learn how to operate the system. With the use of the software, we were able to generate payrolls faster and more efficiently. SMEPayroll also comes with “Alerts and Reminders” which sends compliance updates automatically when declared, and has eased the overall HR process for us as an SME."

Michelle Ng

Manager - Pink Apple

"SMEPAYROLL has proven to be the right choice for us. It offers more than sufficient modules and possibilities, inclusive departments, leave management, progress management, e-filing of CPF and IRAS and much more. The support of the helpdesk is quick and to the point and the people are always willing to go the extra mile to help and advise."

Hans Van Roosmalen

MD - Wolero

"SME payroll is user friendly and easy to use. It has comprehensive features as it includes leave, birthday, passport expiry reminders etc. IT support is also prompt and usually solves my issues within a day or 2 providing me with a smooth and uninterrupted experience. SME Payroll also listens to our needs and feedback and is quick to update and incorporate changes in the system when necessary."

Susan Ling

CA - Timeplus Business Concepts

"We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful."

Kellie Webster

Office Manager - The Butcher

"Sales and after-sales customer service are commendable. Technical support is also very supportive."

Lorena Cruz

A/C Executive - Duprex (S)

"We are happy to use SME payroll for our office. They are very supportive."

Fatima Gani

Employee - Vulpes Investment Management

"We are writing to appreciate your Company for providing us SMEPayroll software that is well supporting our administrative and accounting function for our business requirement. Our accounts department has been using the SMEPayroll for many years. We wish to comment on the fact that despite our relatively high transaction volume, we are pleased and satisfied with the performance of the software in terms of its overall reliability and user-friendly Features that even our marketing department is able to extract figure for their planning and monthly report."

V Soma

Director - Glomax Maintenance

"We Thankful to you for your Great Support on these much of days and in upcoming period also. I really appreciate your Supporting team, whenever we request for Clarification – within a few Minutes we will get Clarified reply from either in call or by TeamViewer. Over Telephone call also your team will reply to our queries in very polite and respectful manner with Clear picture, it’s really appreciable. We are more comfort proceed our payroll process in SME payroll."

Arul.J

Admin Executive - Universal Solution

case studies

Below are a few of the case studies showcasing our commitment to deliverables.

Singapore Petroleum Corporation

SMEPayroll customized solution enabled SPC in providing a solution to all its40 service stations making it convenient for the stations to manage the payroll as well as HR activities as an individual entity, with global management for the head office.

Glomax Maintenance Services

GMS’s Management team possesses a wealth of experience spanning several decades. GMS needed an HR & Payroll solution that could accommodate various scenarios and options, as a family-orientedculture GMS didn’t want to leave any employee behind.

Snip Avenue

Snip Avenue has been using SME payroll for about 8 years to date. SME Payroll is a user-friendly software that suits the needs and wants of our requirements. We would highly recommend the use of SME Payroll.

SMEPayroll Reviews

Below are a few of the client reviews showcasing our commitment to deliverables.

MARY-ANN AC

Jovie is quick in helping us when we're encountering issues with the system. She is fast to respond and have a patience to explain why we encountered the problem. thumbs up for her.

felcia ang

Sam is very helpful and efficient! I always look for him if I need help with smepayroll portal and he will always try his his best to give me a quick solution. Thank you Sam.

Ke Min Boon

I would like to thank you Sam for helping me. Very fast response and he also will try his best to solve all the problem for me.

Divya Gupta

Satisfied with it. I recommend this product to everyone. It is very convenient and customer service is very reactive.

Amy Tiong

We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful. Smepayroll is very user friendly and easy to use. "I want to give 5 stars for Mr Amandeep Singh for the Mesmeric and Best support "

Sarena Duran

Good Product & Service, Being using it for over 5 years and very satisfied. Thanks to the SMEPayroll Team.

Maki Kuratani

I can get answer soon after i drop inquiries. If I am not sure how to solve the issue, they can always support me by remote control and show me how to do it. it can help me to understand the system more. They are very helpful.

Gloria Barroga

The support of the help desk is quick and to the point and the people are always willing to go the extra mile to help and advice..We are very happy with the SMEPayroll software and feel that the tech support provided is fast, efficient and helpful Personally i want to thank Mr Amandeep Singh for his dedication to the clients relationship and best ever support.

Judith

Reliable and operational for Payroll work. All standard formulas that are according to MOM laws. Mr Amandeep singh is so supportive and best ever giving in instant and best support.

Waleed Bin Afzal

We are using the SME Payroll from the past one year and it is a complete packaged application that covers all the major pain points of the end user regarding HR and Payroll. The support team for SME payroll is also very active in responding to any query raised from the end user. They are so humble to serve you for your query. And it would be a little biased if I will not mention the name of Amandeep. He is the man who mostly interacted with me to resolve any of my issues regarding SME. He is such a kind, humble person that always makes it sure to address all the issues of the end user efficiently. He is one gem of a person really. Keep rocking man!

Yuzhu

Our company,SAINTMARC PL. have been using the SMEPAYROLL software from Jan 2016.The system is user-friendly and meets all our requirements of a HR/payroll software. Features that we find extremely useful are: - Employee records are easily stored and retrievable, and it allows us to attach scanned images of NRIC,Certificates,etc. The dashboard provides a good overview of important dates, e.g pending employee confirmation and pass expiry dates - Monthly payroll becomes a breeze.The system is able to compute different salary rates on weekday,weekends and public holidays, among others.It generates the CPF and bank IBG files,in a format that is compatible with CPF Board and the bank for easier submission - The year-end IR8A submission is made simpler,as it will generate the IR8A for all employees.Their system is compatible with IRAS. Overall,the software is straightforward and after the sessions of training prior to using it, we were able to use it effectively.On top of that, SMEPAYROLL has for two year provided timely assistance any time we have inquiries or issues.Their trainers have been extremely helpful and attentive to our needs. We will continue to use the SMEPAYROLL software for a long time.